- WARRANTY PERIODS
- Systems and Ballasts. Hamilton Technology, Corp. warrants all
systems and ballasts to the original purchaser to be free from defects in
material and workmanship under normal use for a period of ONE (1) YEAR from
the date of purchase.
- Metal Halide bulbs. The warranty for a Metal Halide bulb is ONE
(1) YEAR PRORATED for the amount of usage from the Date of purchase to the
- Compact Fluorescent Tubes. All PC and German White and Blue
Compact Fluorescent tubes carry a SIX (6) MONTH warranty and no coverage for
- Fluorescent Tubes. All Fluorescent Tubes carry a ONE (1) MONTH
warranty and no coverage for breakage.
- Warranty Procedure. This product is warranted by Hamilton
Technology, Corp. to the original purchaser to be free from defects in
material and workmanship under normal use for the proper warranty period
from the date of purchase. During the warranty period, and upon proof of
purchase, the product will be repaired or replaced (with the same or similar
model) at our option, without charge for either parts or labor, at the
Hamilton Technology location listed on this sheet. The purchaser shall bear
all packaging, shipping, and insurance costs to and from the Hamilton
Technology location. You must call 310-217-0036 for a Return
Authorization number and specify the product and the problem at hand. You
will need to return the product with a copy of the Invoice as proof of date
of original purchase, in the event the product needs repairs within the
warranty period. You must write the Return Authorization number on the box
and attach your name, address and telephone number on each product returned
for warranty service. THE WARRANTY WILL NOT APPLY TO THIS PRODUCT IF IT HAS
BEEN MISUSED, ABUSED OR ALTERED. WITHOUT LIMITING THE FOREGOING, BENDING OR
DROPPING OF UNIT(S), BREAKAGE OF THE BULB'S EXTERNAL ENVELOPE, OR VISIBLE
DISTURBANCE OF THE SEALED SCREWS OF THE POWER UNIT CASE ARE PRESUMED TO BE
DEFECTS RESULTING FROM MISUSE OR ABUSE.
- Shipping Damage. Shipping damage is the responsibility of the
carrier and claims for such damage should be made directly to the carrier.
If your product was shipped via UPS, you must call 1-800-PICK-UPS.
If you need an RA# to return an item or need any further assistance,
please call customer service at (310) 217-0036.